Itzel Morales Ramírez

Senior Business Systems Analyst | Product Owner | Product Manager | Agile Practitioner

Agile practitioner with 10+ years of experience delivering digital solutions across different domains. Proven track record leading cross-functional teams, defining product strategy, and delivering MVPs on time. Strong background in requirements engineering, agile methodologies, and user-centered design, supported by a PhD in ICT.

Explore my resume

Core Skills

Product & Agile

Product Strategy to Deliver
Prioritization
Road Mapping
MVP Definition
Negotiation
Backlog Management
SAFe
Scrum

Technical

User Story Mapping
User Stories Refinement
Prototyping
React (basic)
Data Analysis
Business Process Modeling (BPMN)
Goal Modeling
UML
APIs Consumption
GCP
Python
Java

Tools

JIRA
Azure
Figma
Miro
Confluence
VS code
SharePoint
MySQL workbench
Looker (certification)
ChatGPT
MS Copilot
Camunda

Professional Experience

Senior Business Systems Analyst

2024 - Current

DXC Luxoft | Remote

Translation of technical requirements for Infrastructure-as-a-Service (IaaS) solutions on Google Cloud Platform (GCP).
Collaborate with engineering teams to define and refine user stories.
Manage and track user stories using GitHub, improving visibility and traceability of development work.

Product Manager

Thomson Reuters | Hybrid

2024

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Led development of a Design System, aligning UX, engineering, and accessibility teams.
Coordinated cross-functional teams (UX, UXE, SDE, QA, A11y) to deliver sprint goals.
Managed backlog and prioritization, improving delivery efficiency

Proxy Product Owner

2021 - 2023

DXC Luxoft | Remote

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Delivered 2 MVPs on time, ensuring alignment with client priorities.
Defined user stories based on dissecting epics, and defined acceptance criteria with BDD approach.
Led backlog management and stakeholder communication.
Translated business needs into mobile / Web requirements.

Senior Business Systems Analyst

2020 - 2021

Universidad Autónoma de México (UNAM) | Remote

Defined new processes for the development team (BPMN).
Created user stories or use cases, prototyping, requirements traceability, UML diagrams, performed end-user and user acceptance testing.
Gained knowledge about ERP Odoo and Python.

Senior Business Systems Analyst Leader

2016 - 2019

INFOTEC | CDMX

Trained practitioners on best practices regarding requirements analysis.
Created a practical course for training analysts and a pilot course was sold to GNP analysts, getting good feedback about it.
Contributed to achieve the CMMI L5 certification in requirements practices.